Policy

Parental Consent & Your Rights

Last updated 31 July 2026

In short

Nothing happens for your child until you have verified who you are and agreed to it. You can withdraw that agreement at any time.

You can read every conversation, download everything we hold, and delete it all. Deleting the account removes your child’s data within 30 days.

Why we need your consent

Everyone using the child experience is under 18. The Digital Personal Data Protection Act, 2023 requires us to obtain verifiable consent from a parent or lawful guardian before processing a child’s personal data. Until that consent is recorded, no child profile can be used.

How we verify you

  1. You register with your own email address and mobile number.
  2. We confirm both with a one-time code.
  3. You confirm you are the parent or lawful guardian of the child you are adding.
  4. We record what you agreed to and the date and time, and email you a copy.

We ask for the least information that lets us confirm an adult is present. We do not ask you to upload identity documents.

What you are agreeing to

  • Creating a profile for your child holding a first name or nickname, grade, board and language
  • Storing photographs of homework your child scans, and the text read from them
  • Storing conversations between your child and the AI tutor so you can review them
  • Recording progress: items completed, stars earned, time spent
  • Sending you the reminders and summaries you have switched on

You are notagreeing to advertising, profiling, or any sharing of your child’s data for someone else’s purposes. We do not do those things and cannot enable them.

Your rights

See everything

The parent dashboard shows every homework item, every scan and every conversation, including messages that were blocked.

Get a copy

Request an export from Settings → Download my data and we will send a machine-readable file within 7 days.

Correct it

You can edit your child’s name, grade, board and language at any time in the dashboard.

Delete it

You can delete an individual scan or conversation immediately, or delete the whole account. Account deletion removes personal data within 30 days, except records we must keep for tax or legal reasons.

Withdraw consent

You can withdraw consent at any time from Settings → Withdraw consent. The child profile is disabled immediately and its data is deleted within 30 days. Withdrawing consent does not undo processing that already, lawfully, took place.

More than one child

Each child needs a separate profile and a separate consent record, so that you can exercise these rights for one child without affecting another.

When your child turns 18

We will contact you before the profile’s eighteenth birthday. At that point the account either transfers to your child as an adult user, with their own agreement, or is closed.

If you are not satisfied

Contact our Grievance Officer using the details on the Grievance Redressal page. You also have the right to complain to the Data Protection Board of India.